Saturday, April 27, 2013
onsider your own organization in terms of orientation to change model and review operations and propose changes that you can effect to management in order to attain the desired state.
Consider your own organization in terms of orientation to change model and review operations and propose changes that you can effect to management in order to attain the desired state.
I leant that change in invertible with the sweeping demographic changes, technological advances, geopolitical shifts, and pressures to be more sensitive to our physical environment are combining with concerns for security and organizational governance to generate significant pressure for organizational change. Awareness of the political, economic, sociological, and technological (PEST) aspects of any organization’s external environment forewarns us of the need to pay attention to such factors. Naylor (1999: 7) observes, in any organization, change management is about responding to the changing environment: ‘a key part of the management function is to maintain an awareness of such changes and prepare responses to them’. ‘Change is the norm in organizational life’ (Connor et al. 2003: 1). Various change models have been formulated according to Connor et al. (2003: 1) models can revel why change occurs; how change will occur and what will occur. In addition each model of change represents a different ideology with its own assumptions about the nature of human beings and social organization. In presenting this answer l will use John Kotter 8 step Change process in his book "Leading Change."2005 to propose changes to Mashonaland Tobacco Company.
Step 1 Create Urgency- Develop a sense of urgency around the need for change. Open an honest and convincing dialogue about what's happening in the marketplace and with your competition. Identify potential threats, and develop scenarios showing what could happen in the future. Examine opportunities that should be, or could be, exploited. Start honest discussions, and give dynamic and convincing reasons to get people talking and thinking. Request support from customers, outside stakeholders and industry people to strengthen your argument.
Step 2: Form a Powerful Coalition-Convince people that change is necessary. This often takes strong leadership and visible support from key people within your organization. Managing change isn't enough – MTC would have to lead it. "Change coalition" needs to work as a team, continuing to build urgency and momentum around the need for change. This can be done by Identify the true leaders in your organization, Ask for an emotional commitment from these key people. Work on team building within your change coalition.
Step 3: Create a Vision for Change-A clear vision can help everyone understand why you're asking them to do something. When people see for themselves what you're trying to achieve, then the directives they're given tend to make more sense. This is done by determine the values that are central to the change, create a strategy to execute that vision and ensure that your change coalition can describe the vision in five minutes or less.
Step 4: Communicate the Vision-Talking often about your change vision and openly and honestly address peoples' concerns and anxieties can reduce elements of resistance to change. Communication is a very important tool in encoring change. Also applyingthe vision to all aspects of operations like training and performance reviews can create an environment that people are part of the change being advocated for and mostly important leading by example is a very important way of communicating the vision if Mashonaland Tobacco is aiming to restructure or any other form of change.
Step 5: Remove Obstacles-Removing obstacles can empower the people MTC would need to execute the vision, and it can help the change move forward. This can be done by identify, or hire, change leaders whose main roles are to deliver the change. Looking atMashonaland Tobacco organizational structure, job descriptions, and performance and compensation systems to ensure they're in line with your vision. Recognize and reward people for making change happen. Identify people who are resisting the change, and help them see what's needed. Take action to quickly remove barriers (human or otherwise).
Step 6: Create Short-term Wins-Nothing motivates more than success. MTC can create short-term targets – not just one long-term goal. By looking for sure-fire projects that we can implement without help from any strong critics of the change. Thoroughly analyze the potential pros and cons of the targets. If you don't succeed with an early goal, it can hurt our entire change initiative. Reward the people who help MTC meet the targets.
Step 7: Build on the Change- Kotter argues that many change projects fail because victory is declared too early. Real change runs deep. Quick wins are only the beginning of what needs to be done to achieve long-term change. Each success provides an opportunity to build on what went right and identify what you can improve. Important that can be analyzed are:
After every win, analyze what went right and what needs improving. Set goals to continue building on the momentum you've achieved. Learn about kaizen, the idea of continuous improvement. Keep ideas fresh by bringing in new change agents and leaders for your change coalition.
Step 8: Anchor the Changes in Corporate Culture
Finally, to make any change stick, it should become part of the core of the organization. The corporate culture often determines what gets done, so the values behind your vision must show in day-to-day work. Make continuous efforts to ensure that the change is seen in every aspect of your organization. This will help give that change a solid place in your organization's culture.
Talk about progress every chance you get. Tell success stories about the change process, and repeat other stories that you hear. Include the change ideals and values when hiring and training new staff. Publicly recognize key members of your original change coalition, and make sure the rest of the staff – new and old – remembers their contributions. Create plans to replace key leaders of change as they move on. This will help ensure that their legacy is not lost or forgotten.
Connor P, L Lake and R Stackman (2003) Managing Organizational Change, 3rd edition, London: Praeger.
Kottler (2005) Leading Change2rd edition, London: Praeger
Posted by Tendai Mzingaizo at 3:33 AM